1. About this policy
IIRN (투알앤) (“we”) follows the Personal Information Protection Act of Korea and related laws. This policy explains how we handle personal information for our website (ideality.kr).
2. What we collect, why, and for how long
| Information | Purpose | Retention | Type |
|---|---|---|---|
| Name, email address | To discuss your project and reply | 1 year after the conversation ends (5 years for contract records if we sign) | Required |
| Phone number, company name | To reach you faster and know who we are talking to | 1 year after the conversation ends | Optional |
| Email address, your message, device and app version (if you include them) | To read and answer your support request | 3 years after the request is resolved (complaint records) | Required |
| IP address, browser details, time of visit (generated automatically) | To prevent abuse and keep the site secure | 3 months | Required |
Where Korean law requires us to keep records, we keep them for that period: for example, contract, cancellation and payment records for 5 years and complaint records for 3 years under the E-Commerce Consumer Protection Act, and access logs for 3 months under the Protection of Communications Secrets Act.
3. Sharing with third parties
We do not share your personal information with third parties unless you consent or the law requires it.
4. Service providers and overseas transfer
| Provider | Task | Country | Information |
|---|---|---|---|
| Cloudflare, Inc. | Website hosting, security and network delivery | United States and other countries with Cloudflare data centers | IP address, browser details, contact form data in transit |
Transfers happen over the network when you use the service. You may refuse, but then you cannot use that service. Our contracts with providers require them to keep the data safe, and we supervise them.
5. Deleting information
We delete information without delay once the retention period ends or the purpose is fulfilled. Electronic files are erased so they cannot be recovered, and paper records are shredded or incinerated. Records we must keep by law are stored separately.
6. Your rights
You can ask at any time to see, correct or delete your information, to stop processing it, or to withdraw consent. Email [email protected] and we will act without delay and tell you the result. A legal representative or someone you authorize can also ask for you.
7. How we keep it safe
- Administrative: an internal management plan, and as few staff as possible handling data, with training
- Technical: access control, encrypted connections (HTTPS), hashed passwords, and access logs
- Physical: controlled access to servers and storage
8. Cookies and similar technologies
Our website does not use tracking cookies or advertising or analytics tools. It may use browser storage only to display pages, which you can clear in your browser settings at any time.
9. Children
We do not knowingly collect personal information from children under 14. If we learn that we have, we delete it immediately.
10. Privacy officer
- Officer
- Se Jin Choi (CEO)
- [email protected]
The officer also receives and handles requests to view your information.
11. Getting help
If you need advice or want to report a privacy issue, you can contact:
- Personal Information Dispute Mediation Committee: +82-1833-6972, www.kopico.go.kr
- Personal Information Infringement Report Center (KISA): 118, privacy.kisa.or.kr
- Supreme Prosecutors’ Office: 1301, www.spo.go.kr
- Korean National Police Agency: 182, ecrm.police.go.kr
12. Changes to this document
This document takes effect on November 8, 2026. We post changes on this page at least 7 days before they take effect, or 30 days before for changes that significantly affect your rights.